ConflictRes-ADESC

> Conflict Resolution Strategy: ADESC *
> A - Acknowledge the person
> D - Describe very precisely (objectively) *what* you see happening
> E - Express your feelings about what is happening
> S - Specify the outcome or change you wish to see
> C - with the hoped for mutually acceptable *Conclusion* of the problem....
> Mundane example:
> Annabelle, I really value the work you and I have done together. I have had
> some great experiences with that.... I notice that when we're in a meeting
> together, often when I am speaking, you seem to start talking before I am
> finished speaking. It makes me feel annoyed and put-down, like you don't
> value my remarks. I would hope that you might notice this too, and be able
> to let me finish speaking, when we're in that situation. Both of us will be
> able to have our ideas heard. I would really appreciate it.
> The bottom line is A = Acknowledge. The thing is, if you come from a
> heart-place, and express how you actually value the person you are speaking
> to (and having a problem with), and in fact express *love* for that person,
> then...
> you may just have a hope in hell of achieving a mutually satisfactory resolution.